Refund Policies
hank you for shopping with us. Please read our refund policy carefully.
Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
-
The item must be unused and in its original condition.
-
The product must be in original packaging.
-
Proof of purchase (order number) is required.
Items that are damaged due to misuse or used products are not eligible for return.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons.
Refund Process
Once we receive and inspect your returned item:
-
We will notify you about the approval or rejection of your refund.
-
If approved, your refund will be processed within 5–7 business days.
-
The amount will be credited to your original payment method.
Late or Missing Refunds
If you haven’t received your refund yet:
-
First check your bank account again.
-
Contact your bank or payment provider, as processing time may vary.
Damaged or Wrong Products
If you receive a damaged or incorrect item:
-
Contact us within 48 hours of delivery.
-
Share clear photos or videos as proof.
We will arrange a replacement or refund after verification.
Shipping charges are non-refundable unless the return is due to our mistake (damaged or wrong product).